‍

These Terms of Service apply to the use of the Butter Tirana website, online reservation requests, contact forms, newsletter subscriptions, journal content, event inquiries, and any other digital service operated by Butter Tirana.

By using this website, you agree to these Terms. If you do not agree, please do not use the website.

‍

1. Who we are

This website is operated by:

Butter Tirana
Legal entity: [Insert legal company name]
Business registration/NIPT: [Insert number]
Registered address: [Insert full address], Tirana, Albania
Email: info@butter.al
Phone: [Insert phone number]

‍

2. Use of the website

You may use this website to learn about Butter Tirana, view menus and journal content, contact us, request reservations, inquire about events, and access restaurant information.

You agree not to misuse the website, attempt unauthorized access, interfere with website functionality, submit false information, copy or scrape content without permission, or use the website for unlawful purposes.

‍

3. Reservations

Reservation requests are subject to availability and are not confirmed until you receive confirmation from Butter Tirana or from the reservation platform used by Butter Tirana.

We may contact you to confirm details such as date, time, party size, seating preference, dietary requirements, event notes, or contact information.

We may refuse, cancel, or modify a reservation where necessary, including in cases of incorrect information, duplicate bookings, operational limits, private events, safety concerns, no-shows, or force majeure.

‍

4. Late arrivals and no-shows

Tables may be held for a limited grace period. After that period, we may release the table to other guests.

For group bookings, private events, special menus, or high-demand dates, we may require a deposit, minimum spend, prepayment, or cancellation deadline. These conditions will be communicated before confirmation where applicable.

‍

5. Menus, prices, and availability

Menus, dishes, drinks, prices, opening hours, event details, and availability shown on the website are provided for general information and may change without prior notice.

Seasonal ingredients, supplier availability, kitchen operations, and special events may affect the final menu or pricing.

We try to keep information accurate, but website content may occasionally be incomplete, outdated, or temporarily incorrect.

‍

6. Allergies and dietary requests

Guests are responsible for informing us about allergies, intolerances, dietary restrictions, or other relevant requirements before ordering.

We take reasonable care when handling dietary requests, but our kitchen may handle common allergens and cross-contact may occur.

Information on the website is not a medical, nutritional, or allergy guarantee. Please speak directly with our team before placing an order if you have an allergy or serious dietary restriction.

‍

7. Events and private dining

Event inquiries, private dining requests, group bookings, brand collaborations, and special experiences are subject to separate confirmation and may require custom terms, deposits, cancellation rules, minimum spend, or written agreement.

A request submitted through the website does not create a binding event booking until confirmed by Butter Tirana.

‍

8. Payments and deposits

If online payments, deposits, gift cards, tickets, or prepayments are offered, they may be processed by third-party payment providers.

Payment terms, refund rules, cancellation rules, and validity periods will be communicated at the point of purchase or confirmation.

Unless otherwise stated, deposits for late cancellations or no-shows may be non-refundable to the extent permitted by applicable law.

‍

9. Gift cards and promotions

Gift cards, vouchers, discount codes, offers, or promotions may be subject to separate terms, including expiry dates, redemption limits, exclusions, minimum spend, and availability.

Promotions cannot be exchanged for cash unless required by law.

‍

10. User-submitted content

If you tag Butter Tirana, send us photos, leave reviews, comment on our social media, or otherwise share content with us, you confirm that you have the right to share that content.

We may request permission to repost or use guest-generated content for marketing. We will not intentionally use private content without appropriate permission.

‍

11. Intellectual property

All website content, including text, images, photography, videos, logos, design, layout, brand elements, menu descriptions, journal articles, and other materials, belongs to Butter Tirana or its licensors unless stated otherwise.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without written permission.

‍

12. Third-party links and services

The website may include links to third-party websites, social media platforms, maps, reservation tools, payment tools, press features, or embedded content.

We are not responsible for third-party websites, services, content, availability, security, policies, or practices.

‍

13. Website availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted or error-free access.

We may update, suspend, remove, or change website content or functionality at any time.

‍

14. Limitation of liability

To the fullest extent permitted by applicable law, Butter Tirana is not liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website, reliance on website information, reservation availability, third-party services, technical issues, or events outside our reasonable control.

Nothing in these Terms limits liability where it cannot legally be limited, including liability for intentional misconduct, gross negligence, or rights that cannot be waived under applicable consumer protection law.

‍

15. Force majeure

We are not responsible for delays, cancellations, limited availability, reduced service, or failure to perform caused by events outside our reasonable control, including power outages, supplier issues, staff illness, extreme weather, public authority measures, safety issues, technical failures, strikes, or emergencies.

‍

16. Privacy

Our handling of personal data is explained in our Privacy Policy and Cookie Policy.

‍

17. Governing law

These Terms are governed by the laws of the Republic of Albania, unless mandatory consumer protection rules provide otherwise.

‍

18. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on this page with the updated date.

‍

19. Contact

For questions about these Terms, contact:

Butter Tirana
Email: info@butter.al
Address: [Insert full address], Tirana, Albania

‍